Manual Entry of Credit Memo for Gambling Product Expense
In this guide, we will learn how to manually enter a credit memo for a gambling product expense. If you notice that your credit memo from the distributor is not visible, it is because credit memos are not automatically uploaded into CG Made Easy. They need to be manually entered to show with the rest of your invoices for selection and application.
Steps to Manually Enter a Credit Memo
Go to Inventory and select Gaming Inventory.
Click on Return Credit Inventory.
Choose the date of the credit memo. This is important because the date indicates when the games are no longer part of your physical inventory. For example, if the credit memo is dated the 26th, use that date.
Recreate the credit memo:
Select the premise and the distributor.
Click Search.
The games available for return will be listed. Select the game or games you have returned.
Enter the credit memo invoice number.
Click Save. The games you returned will no longer be part of your physical inventory.
Go back to Gambling Products. The credit memo will now be available to apply to your payment.
Following these steps will remove the games from your inventory and provide the credit for you to apply in your payment to the distributor.