When you return gaming inventory to the distributor for a refund, you must create in CG Made Easy a return invoice – also known as a credit memo.   Unlike purchased inventory, credit memo invoices are not able to be imported into CG Made Easy.  They must be created through the method described here:

  • On the Gaming Inventory screen, please click the RETURN/CREDIT INVENTORY button.

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  • On the pop-up screen, select the PREMISE from the credit memo inventory, as well as the DISTRIBUTOR.  Then click SEARCH.

  • A list of all serial numbers with a status of IN INVENTORY will appear.   Use the check boxes to select those serial numbers which are being returned via the credit memo.

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Complete the bottom by entering the CREDIT MEMO INVOICE # and the CREDIT MEMO INVOICE DATE.  Then select APPLY.

  • The Invoice Details screen will display showing the details of the Credit Memo invoice with taxes, etc.  If any adjustments are needed, simply update the details and SAVE.

  • Creating this Credit Memo invoice did the following two things:

    • The serial numbers are now updated on the perpetual inventory as having been returned.

    • The EXPENSES screen for GAMBLING PRODUCT will now include this credit memo invoice value as a negative number so it can be applied toward a future payment to the distributor.